Self-Service Automation for HR & Finance

    Stixor developed an AI-driven HR & finance automation platform for Ooredoo, enabling employees to instantly access policies, leave balances, payroll details, and automate expense claims. The system enhances compliance, streamlines workflows, and provides real-time insights for HR and finance operations, significantly improving employee satisfaction and management efficiency.

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    ≥99%

    System Uptime

    ≥40%

    Expense Processing

    ≥50%

    Employee Satisfaction

    Business Overview & Strategic Direction

    EXECUTIVE SUMMARY

    Ooredoo faced operational inefficiencies in HR and finance management due to slow query resolution, manual expense processing, repetitive inquiries, and lack of actionable insights. Employees experienced delays in accessing HR policies, leave balances, and payroll data, while management lacked real-time analytics to optimize operations.

    To address these challenges, Stixor implemented an AI-driven HR & finance platform that provides instant employee self-service, automates payroll and expense workflows, and integrates advanced analytics for management decision-making. The solution reduces manual intervention, increases operational efficiency, and ensures compliance with organizational policies

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    Operational Challenges

    Modern HR and finance operations require speed, accuracy, and transparency. Key operational challenges included:

    PROBLEM STATEMENT

    Slow Employee Queries

    Employees experienced delays accessing HR policies, leave balances, payroll, and benefits.

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    Manual Expense Processing

    Traditional expense claim submission led to delayed approvals and inefficient workflows.

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    Repetitive Inquiries

    HR and finance teams spent excessive time handling routine queries, reducing productivity.

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    Lack of Actionable Insights

    Management lacked real-time analytics to monitor performance, optimize processes, and detect anomalies.

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    Multi-Stage AI Platform for HR & Finance Automation

    A structured, AI-enabled lifecycle designed to ensure performance, scalability, compliance, and operational efficiency.

    Our Solution

    1.

    Delayed Employee Access

    Employees often face delays accessing HR policies, leave balances, and payroll, slowing productivity.

    2.

    Manual Expense Processing

    Manual expense processing increases approval time, reduces efficiency, and creates repetitive workloads for teams.

    3.

    Lack of Real-Time Insights

    Management lacks real-time insights, preventing data-driven decisions and optimized HR and finance workflows.

    01

    AI-Powered Employee Self-Service

    • Instant responses to HR and finance queries
    • Access to leave balances, payroll details, and company policies
    • Reduced manual intervention and improved employee experience

    02

    Real-Time Payroll Insights

    • Detailed payroll breakdown including salary components, deductions, taxes, and reimbursements
    • Transparent and accessible to all employees
    • Ensures payroll accuracy and compliance

    03

    Advanced Analytics & Reporting

    • Detailed insights on HR and finance performance
    • Enables management to make data-driven decisions and optimize workflows
    • Supports anomaly detection and fraud prevention

    Transformative Outcomes Across All Metrics

    IMPACT & RESULTS

    Operational Performance

    ≥40%

    Expense Processing

    ≥50%

    Employee Satisfaction

    ≥99%

    System Uptime

    Operational Efficiency

    ≥35%

    Response Time

    ≥25%

    Operational Overhead

    ≥45%

    Management Productivity

    Technology Stack

    TOOLS USED

    Docker / K8s

    Docker / K8s

    Python / PyTorch

    Python / PyTorch

    TensorFlow

    TensorFlow

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