Custom AI Assistant for Makhdoom
Stixor built EMT.AI for Makhdoom, an AI-powered customs assistant that automates HS code classification, tariffs, VAT, and documentation for global trade.
Project Overview
About
Every product that crosses a border must have a Harmonized System (HS) code—the standardized number customs authorities use to determine duties, VAT, and required documentation. In practice, teams search across multiple portals, call brokers, and still receive inconsistent answers. This leads to misclassification, delays, and unexpected costs. Makhdoom partnered with Stixor to create EMT.AI, a practical customs assistant that brings everything into one place. Users describe a product in plain language, and EMT.AI returns the most appropriate HS code, current duties/VAT for the route, and a clear checklist of required paperwork. The result: fewer mistakes, fewer holds, and faster movement of goods.
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01. HS Code Identification:
Quickly match products to the right HS code, reducing misclassification and rework at the border.
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02. Duties & VAT in One View:
See up-to-date duty and VAT amounts for your origin and destination route without jumping between websites.
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03. Document Checklist:
Get an exact list of forms, certificates, and declarations needed for the product and country—no guesswork.
Technology we have used to build
Key Functionalities of the Custom AI Assistant for Makhdoom
Unified Compliance Hub
HS codes, duties/VAT, and documentation in a single workflow so teams don’t chase information.
Real-Time Information
Duty/VAT and requirements reflect the latest available guidance for the chosen product and route.
Simple, Conversational Experience
Users ask questions and receive clear next steps—useful for operations, finance, and sales alike.
Overview
Results & Benefits of Custom AI Assistant for Makhdoom
Faster processing
Quicker bookings and fewer delays.
Lower risk
Fewer misclassifications and fewer holds.
Cost control
Less rework, fewer penalties, and predictable landed cost.
Why Choose Stixor for Custom AI Assistant?
Stixor builds solutions that make complex work simple. With EMT.AI, we turned a process that depended on scattered portals and broker calls into a single, usable assistant. Our approach focuses on clarity, accuracy, and adoption—so teams ship with confidence, leadership sees predictable outcomes, and the business scales across new products and destinations without adding manual overhead.
